About Me
Hi there! My name is Cassanova Galang, and I am a seasoned virtual assistant from the Philippines with over ten years of diverse experience in assisting busy executives, startups, and even huge companies. I offer services for process documentation, content writing, customer service, project and social media management, WordPress development, researching, minor graphic designing, and a lot more.
Offline, I am a rainbow head mom to a 4-year-old fantastic kid. I love to hike mountains, travel, listen to music, binge-watch series and documentaries, and eat hot ramen.
I also have a travel and family blog where I dump my musings about travel, family, and everything else in between.
What I Do
C-Level or Executive Assistance
Topnotch assistance for busy executives
Focus yourself on getting more clients on board, and I’ll do the rest for you. From email and calendar management to travel planning, and more.
- Personal errands
- Travel planning
- Calendar management
General or Administrative Support
Delivers only quality results and materials
I am highly commended for my superb organizational skills and the quality of work I deliver. I am proactive, creative, and critical thinker.
- Recruitment and Hiring
- Researching
- Files organization
Process or Technical Writing
Easy to understand guides and processes
I make complicated literature and manuals by developers and engineers simpler for inexperienced users to easily understand and follow.
- Process improvement
- SOP creation
- Knowledgebase management
Technical or Customer Service
A decade of experience with email and phone support
I am friendly, problem-solver, and always do my best to resolve any concerns on the first contact be it a technical or customer relations.
- Chat support
- Email support
- Phone support
Social Media Management
Create or curate quality posts
Let’s grow your social media engagement with either beautifully-curated or uniquely-created posts. I mainly use Canva and Buffer or Hootsuite.
- Content Curation
- Content scheduling
- Content writing
WordPress Development
Websites for business or personal use
Self-studied and with no professional training, I have been building and maintaining personal and entrepreneurial WordPress websites since 2009.
- Site building
- Maintenance
- Updates
Design or Editing Services
Email or marketing materials
I own a personal blog and I create all of the graphics and materials found on the website. I also create party invites, business cards, flyers, brochures, and more.
- Marketing materials
- Printable
- Logo / Banner creation
Tools I Use
Testimonials
"Cass does a wonderful job. In addition, she is trustworthy, friendly, and organized."
"Cass grasped the idea of the project pretty quickly and what I needed from her and just got on with it."
"We are very happy with Cass and the articles she wrote. She communicated well and delivered well within the dateline. Highly recommended!"